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Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. Click the Exhibit button.

A customer has a Communication Server 1000 RIs. 7 x system with System Manger / Unified Management (UCM) enabled. They have requested the addition of two new UCM Administrator User with the limited ability to provision telephones at each site. Refer to the exhibit for the roles current existing in the system.
Which action can the Network Administrator take to add these new accounts per the customer's requirements?

A) Change the built-in role Patcher role to remove all permissions except those that allow telephone configuration.
B) Add a new TelephonyAdmin role with the specific permissions required to allow telephone configuration.
C) Assign the new users to the built-in NetworkAdministrator role because it has the permissions that allow telephone configuration.
D) Change the built-in MemberRegister role to add the permissions required to allow telephone configuration.

2. A customer has a Communication Server 1000 RIs. 7 x system at their site. You have been asked to add the Call Pickup feature to the ten IP telephones in the sales department. The customer wants to be sure active calls are not lost when the change are made.
Which Phones Configuration feature can be enabled allowed you to ensure changes to the telephones are not transmitted to the call server until the telephone is not busy?

A) Courtesy change
B) Group change
C) Template change
D) Bulk change

3. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

A) Change Zone Intent VTRK
B) Change Interzone Traffic to Best Bandwidth
C) Change Resource Type to Private
D) Change Interzone to Best Quality

4. Click the Exhibit button.

Consider the a customer's dialing plan shown in the exhibit, which detail on-net and off-net dialing requirements:
TIE trunks between Location A and Location B are currently out of service.
TIE trunks between Location B and Location D are currently out of service.
All over TIE trunks are fully functional.
Which route will a call to LOC 304-2001 take if it originates from location B?

A) TIE BD to Location D, then TIE CD to Location C then TIE AC to Location A
B) The call will not leave the originating PBX
C) TIE BD to Location D.
D) TIE AB to Location A.

5. In order for Zone Based Dialing On-Net Call routing (Inter-site) to be used, users are required to dial an E.164 number (either International or National number), for calls between sites.
For this to be true, and for the system to pass the proper Calling Line ID (CLID), which prompt must be configured?

A) The D1ALPLAN prompt must be configured to PPV.
B) Country Code, NPA and NXX must be configured within the ZBD IE of an ISDN message
C) ZBD option in the Customer Data block must be configured to PUB.
D) The DIALPLAN prompt in CDB must be configured to PUB.

Solutions: