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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Visit Planning and Execution | <8% | - Activity planning and scheduling - Visit surveys and follow-up tasks |
| Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Configuration and administration tasks - Fine-tuning timeline and dependencies |
| Reporting and Analytics | 8%-12% | - Interactive dashboards - Custom report components - Excel integration with reports |
| Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Data migration templates and workbench - Troubleshooting migration issues |
| Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| Workflow and Notifications | <8% | - Workflow conditions and actions - Notification process setup |
| Lead and Opportunity Management | 8%-12% | - Revenue scheduling and sales stages - Opportunity creation and buying center - Lead distribution and qualification |
| Territory Management | <8% | - Territory hierarchy setup - Territory determination rules |
| Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Product and Pricing | 8%-12% | - Trigger pricing in sales documents - Internal and external pricing determination - Pricing components configuration |
| User Management | 8%-12% | - Access control management - Business roles and access rights - User creation and maintenance |
| Account and Contact Management | <8% | - Contact data maintenance - Account groups and relationships |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
You added extension fields to the opportunity business object using the adaptation tool and extended them to the respective process extension scenarios. You need to populate the extension fields for migration.
What must you do to include the extension fields in the template?
Please choose the correct answer.
Response:
- A. Accept the prompt to add the extension fields when you download the template.
- B. Accept the prompt to use the Microsoft Excel Add-in to enable the extension field.
- C. Accept the prompt to manually update the migration template with the new fields.
- D. Accept the prompt to add the extension fields when you upload the template.
Which of the following actions can you perform using the data workbench tool?
There are 3 correct answers to this question.
Response:
- A. Delete
- B. Create
- C. Update
- D. Export
- E. Import
Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
- A. Task
- B. Service request
- C. Phone calls
- D. Appointment
- E. Visit
You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration?
There are 2 correct answers to this question.
Response:
- A. Synchronize and exchange appointments
- B. Create opportunities
- C. Synchronize and exchange leads
- D. Create and access contacts
Which action triggers the credit limit determination in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
- A. Initiate Transfer
- B. Release to ERP
- C. Request External Pricing
- D. Calculate Pricing
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