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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| TPRM Application Overview and Core Configuration | 24% | - Risk intelligence and integration configuration - Contacts and engagement setup - Risk domains, criteria, and scoring rules - Third-party record management and hierarchy - Application architecture and key components |
| Third-Party Portal and Collaboration | 18% | - Access management and permissions - Portal configuration, branding, and navigation - Request management: questionnaires, documents, evidence - Communication and notification setup |
| Reporting, Integration, and Compliance | 6% | - Compliance frameworks and regulatory alignment - Dashboards, reports, and analytics - Integration with GRC and other ServiceNow applications |
| Assessment Configuration and Management | 33% | - Scoring calculations and risk rating determination - Assessment types: internal, external, due diligence - Assessment lifecycle, scheduling, and generation - Questionnaire templates and scales setup - Inherent Risk Questionnaire (IRQ) configuration |
| Process Automation and Workflows | 19% | - Task assignment and tracking - Approval processes and escalation rules - Workflow design and customization - Issue and action item management |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. What is the main advantage of integrating Third-Party Risk Management with other ServiceNow applications through the portal?
Response:
A) It automates the process of third-party onboarding
B) It reduces the need for external audits
C) It provides a unified platform for managing all aspects of risk, compliance, and vendor relationships
D) It simplifies user access by consolidating login credentials
2. Continuous monitoring in TPRM should include:
Response:
A) Periodic risk assessments only
B) Sole focus on the third-party's technological infrastructure
C) Monitoring of the third party's financial stability, operational performance, and compliance with SLAs
D) Exclusive reliance on annual audits
3. How can dashboards be customized in the ServiceNow GRC module for third-party risk management?
Response:
A) By adding non-relevant data sources to increase information density.
B) By integrating social media feeds.
C) By changing the color scheme of the interface.
D) By selecting and organizing specific metrics relevant to the organization,s risk management goals.
4. Why is it important to configure issues with priority levels in third-party risk management?
Response:
A) To minimize the visibility of less critical issues
B) To enable resources to be focused on resolving the most critical issues first
C) To allow third-party vendors to determine issue severity
D) To ensure all issues are treated equally regardless of impact
5. Which key component should be prioritized during the initial setup of Third-party Portfolio Configuration to ensure a comprehensive risk assessment?
Response:
A) Service categories
B) Contract lengths
C) Financial transactions
D) Risk and criticality tiers
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: D |





