HP HP2-N49 : Selling HP Business Service Management Solutions

HP2-N49 real exams

Exam Code: HP2-N49

Exam Name: Selling HP Business Service Management Solutions

Updated: Sep 16, 2026

Q & A: 50 Questions and Answers

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HP HP2-N49 Exam Syllabus Topics:

SectionObjectives
HP Software and IT Management Portfolio- HP IT Service Management solutions
  • 1. Service monitoring and analytics
    • 2. Incident and performance management
      - Integration with enterprise IT environments
      • 1. Cloud and on-prem integration concepts
        • 2. Hybrid IT environments
          Sales and Customer Engagement Skills- Consultative selling methodology
          • 1. Discovery of business requirements
            • 2. Value-based selling techniques
              - Competitive positioning
              • 1. Differentiating HP BSM solutions
                • 2. Handling objections in enterprise sales
                  HP Business Service Management Solutions Overview- HP BSM solution positioning and sales approach
                  • 1. Customer pain points identification
                    • 2. Solution mapping to business outcomes
                      - HP Business Service Management (BSM) value proposition
                      • 1. Business-aligned IT management
                        • 2. IT service monitoring concepts

                          HP Selling HP Business Service Management Solutions Sample Questions:

                          Question #1

                          With which persona should a salesperson discuss HP Operations Analytics relating to the "no capability to perform lightning fast searches across vast amounts of data" pain point?

                          • A. director of distributed systems
                          • B. director of service management
                          • C. director of mobile applications
                          • D. manager of applications support
                          Reveal Solution  Discussion  0

                          Correct Answer: B  🗳️

                          Question #2

                          With which persona should a salesperson discuss diagnosing the downtime of mission critical applications?

                          • A. director of distributed systems
                          • B. director of service management
                          • C. director of performance testing
                          • D. director of mobile applications
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Question #3

                          Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)

                          • A. database administrator
                          • B. HVP of applications
                          • C. QA test director
                          • D. Windows administration manager
                          • E. security analyst
                          • F. LOB manager for application support
                          Reveal Solution  Discussion  0

                          Correct Answer: A,D,E  🗳️

                          Question #4

                          According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)

                          • A. storage usage
                          • B. transaction profiling
                          • C. service ticket automation
                          • D. virtual tracking
                          • E. application discovery and dependency mapping
                          • F. user experience monitoring
                          Reveal Solution  Discussion  0

                          Correct Answer: B,E,F  🗳️

                          Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).

                          Question #5

                          Which HP Infrastructure Management solution helps organizations accelerate time-to-repair by preventing the inconsistencies and misconfigurations that are at the root of most problems?

                          • A. ServerAutomation
                          • B. Network Operations Center
                          • C. Network Monitoring
                          • D. Network Node Manager i
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).

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