Certification Topics of Microsoft MB-340 Exam
Configure and manage Dynamics 365 Commerce call centers (10-15%)
Configure products, prices, discounts, loyalty, and affiliations (25-30%)
Configure Dynamics 365 Commerce Headquarters (25-30%)
Manage Point of Sales (POS) in Dynamics 365 Commerce (15-20%)
Manage e-commerce (15-20%)
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What are the exam requirements of the Microsoft MB-340 Exam?
Microsoft Dynamics 365 Commerce Functional Consultant is an exam associated with the Microsoft Dynamics 365 certification. Candidates can skip this test if they already have MCSE, MCTS or MTA certifications.
Why should you get Microsoft MB-340 Certification?
The job market for professionals who are skilled in Microsoft MB-340 certification is very active these days as there are many such jobs available. The job market of the Microsoft Dynamics 365 Commerce Functional Consultant (MB-340) certified professionals can be compared to that of the skilled professionals for Java programming language. If you are willing to get this certification, then it is much better if you prepare yourself with the help of a highly reliable study guide and practice test software. One of the most highly recommended products for this purpose is Microsoft MB-340 Dumps and practice test software which is known as one of the best amongst all other similar resources available today. The combination of this study guide and practice test software can help.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340
Microsoft MB-340 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configure Dynamics 365 Commerce Headquarters | 25-30% | - Configure organizational hierarchies and shared parameters - Manage retail workers, address books, and notifications - Configure prerequisites and commerce parameters - Set up order fulfillment and distributed order management - Configure payment methods, gift cards, and charge codes |
| Topic 2: Manage e-commerce | 15-20% | - Configure omnichannel inventory and order synchronization - Configure e-commerce site channels and navigation - Implement customer self-service and account features - Set up product publishing and online merchandising - Manage online checkout, payments, and shipping |
| Topic 3: Configure products, prices, discounts, loyalty, and affiliations | 25-30% | - Configure customer affiliations and groups - Implement loyalty programs, reward points, and tier management - Manage pricing rules, trade agreements, and price adjustments - Set up discounts, promotions, and coupons - Configure product hierarchy, attributes, and assortments |
| Topic 4: Manage Point of Sale (POS) in Dynamics 365 Commerce | 15-20% | - Configure offline mode and inventory visibility - Manage cash management, shifts, and store operations - Set up POS functionality, profiles, and permissions - Define return policies and transaction processing - Configure retail stores, registers, and devices |
| Topic 5: Configure and manage Dynamics 365 Commerce call centers | 10-15% | - Manage continuity orders and installment billing - Configure fraud detection rules and order holds - Process call center orders and inquiries - Create and configure call center channels - Set up product catalogs and scripts |
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