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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration and Data Management | 15% | - Plan data migration and governance - Manage duplicates and data quality - Select data and integration tools |
| Topic 2: Solution Design | 32% | - Align business processes to data model and features - Recommend use of industry common features - Evaluate Nonprofit Cloud, platform and third-party solutions |
| Topic 3: Nonprofit Cloud Feature Configuration | 35% | - Configure grantmaking functionality - Configure fundraising management - Configure program management and outcomes |
| Topic 4: Implementation Strategies | 18% | - Define testing and deployment strategies - Manage consulting engagement lifecycle - Apply governance and change management |
| Topic 5: Analytics and Reporting | 11% | - Design nonprofit-specific reports and dashboards - Measure impact and program outcomes |
| Topic 6: Nonprofit Cloud Setup | 22% | - Set up program and case management - Configure stakeholder management - Enable features and manage permissions |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A nonprofit organization wants to give specific users the ability to upload gift acknowledgement templates in Nonprofit Cloud for Fundraising. What should be assigned to the users?
- A. The OmniStudio User permission set
- B. The FundraisingAccess and DocGen User permission sets
- C. The FundraisingAccess and DocGen Designer permission sets
Correct Answer: C 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
A nonprofit organization uses direct mail as one of its communication channels and wants to track mailing and seasonal addresses for its donors. What should be included in the solution?
- A. Multiple Contact Point Address records
- B. Multiple Person Account records
- C. Multiple custom Address fields
Correct Answer: A 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
A nonprofit wants to record the most recent Opportunity close date on Contact records. The nonprofit expects the field on the Contact to be overwritten every time a new Opportunity meets the criteria. Which feature should the consultant use to meet this requirement?
- A. Formula field
- B. Roll-up summary field
- C. AppExchange app
- D. Customizable rollups
Correct Answer: D 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
A nonprofit organization uses Action Plans to guide its work on client Care Plans. The organization needs to add more tasks to an active Action Plan Template. What should the organization do to update the Action Plan Template in Nonprofit Cloud?
- A. Deactivate the Action Plan Template, add tasks, and then publish the template.
- B. Clone the Action Plan Template, select "Let users add items to action plans", and then publish the template.
- C. Clone the Action Plan Template, add tasks, and then publish the template.
Correct Answer: C 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
A nonprofit organization is setting up Outcome Management in Nonprofit Cloud to track the effectiveness of its job skills training program. The overall goal of the program is to reduce unemployment among its clients.
What should the organization use to represent the goal in the Outcome Management objects?
- A. An Indicator Result
- B. A Benefit
- C. An Outcome
Correct Answer: C 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
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