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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Owner for your company's Slack Enterprise Grid org. Your team wants to add standardized user attributes to members' profiles using existing Identity Provider (IdP) data.
What is the best method to enable this process?
(Select the best answer.)

A) Create custom profile fields for members to add standard attributes to their profile.
B) Use the SCIM API to sync attributes to your member profiles.
C) Use the Analytics API to sync attributes to your analytics dashboard.
D) Use the Custom Profile API to sync attributes to your analytics dashboard.

2. In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)

A) A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.
B) A manager schedules time to thoroughly review a product release with their team.
C) A project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.
D) A manager is actively brainstorming with the leadership team on new department initiatives.

3. You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need.
This onboarding step is currently done manually through emails. Employees are then required to follow up via email to IT support, causing delays.
Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes? (Select the TWO best answers.)

A) Use Workflow Builder to create a form for tool access requests, to simplify data collection and reduce wasted time going back and forth in email.
B) Invite each new employee as a Single-Channel Guest before they join, to give them more advance time to submit tool access requests.
C) Use Workflow Builder to automatically send instructions on how to request access to new tools when new employees join the default #general channel.
D) Use Workflow Builder to automatically post instructions on how to request access to new tools in the default #general channel once per week.

4. You are a Slack admin and you have just implemented Enterprise Key Management (EKM) within your Enterprise Grid.
In which situation would it be most appropriate to revoke the key?

A) When a Multi-Channel Guest is invited into one of the company's workspaces.
B) When sensitive information is placed in the incorrect channel and shared with other users.
C) When working with contractors in a Slack Connect channel.

5. Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)

A) Create a process for channel requests.
B) Keep up to date on all channel naming conventions to accurately process requests.
C) Appoint other members of their workspace to help with the workload.
D) Prepare for a decrease in workload since channel requests will need to be processed less frequently.

Solutions: