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Microsoft 074-338 Exam Syllabus Topics:

Microsoft Lync 2013 Depth Support Engineer Sample Questions:

Question 1

Your network environment includes Microsoft Lync Server 2013 with Enterprise Voice enabled. The current Lync Voice Configuration settings include the following: When users attempt to call to an outside number, they receive the following error: "User is not authorized." You need to ensure that users are able to dial outside numbers. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A. Modify public switched telephone network (PSTN) usage record NorthAmerica- PSTN and its associated route PSTN for voice policy from ^\+(?!(61)) to ^\+l\d{10}$.
B. Under Dial Plan, modify normalization rule Local from ^l?((403)\d{7})$ => +1$1 to ^(3\d{7})$ => +403$1.
C. Modify route NorthAmerica-LongDistance-from ^\+1\d{10>S to ^\ + l\d-{11}$.
D. Under Dial Plan, modify normalization rule NA Long Distance from ^ (l\d{11}$ => +$11 to ^ (1\d{10}$ => +$1.

Question 2

You support a customer whose network environment includes Microsoft Lync Server 2013. The Global client policy is set up for web search and file download. Each department within the company is on its own subnet. The switches are configured with Access Control Lists (ACL) that are limiting access to other subnets, including the one on which the Lync 2013 servers reside. Users in the company's accounting department report that new internal users are not showing up in their Lync
2013 searches. These users are internal, and there are no Lync Director servers deployed. You need to ensure that users in the accounting department are able to find new users when they search the Lync address book. What should you do?

A. Allow TCP port 443 to the internal web services' fully qualified domain name (FQDN) configured in Lync Topology Builder.
B. Browse to %LOCALAPPDATA%\Microsoft\Communicator\<sipaddress>, delete the GalContacts.db file, and then close and reopen Lync 2013.
C. Run the Set-CsClientPolicy -Identity Global -AddressBookAvailability FileDownloadOnly cmdlet.
D. Allow TCP port 4443 to the internal web services' fully qualified domain name (FQDN) configured in Lync Topology Builder.

Question 3

You support a customer whose Microsoft Lync Server 2013 environment includes:
-a single Standard Edition Server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(S) reverse proxy.
Client computers are configured as shown in the following table:

Some users report that they are unable to participate in audio/video conferences by using the Lync Web App. You need to ensure that users are able to participate in audio/video conferences by using the Lync Web App. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A. Extract the MSI from the executable and run the install.
B. Upgrade the operating system to Windows 7 Professional.
C. Install the Lync Audio/Video ActiveX Plugin.
D. Install Microsoft Silverlight.

Question 4

You plan to deploy a Microsoft Lync Server 2013 Enterprise server by using a
side-by-side upgrade from Office Communication Server (OCS) 2007 R2.
You perform the following actions:
-Complete the schema updates, forest update, and domain update.
-Define and connect the Lync Server 2013 topology to OCS 2007 R2 by using topology builder.
-Deploy Front End Pool, Director Pool, Persistent Chat Pool, and Edge Pool.
The Lync Server 2013 environment is using the OCS 2007 R2 Mediation Server
and associated PSTN gateway for PSTN inbound and outbound calls.
You want to test the Lync Server 2013 server for inbound, outbound, and dial-in
conference calls from a test computer that is located in a customer's office. Your
access to the customer network is restricted to Lync Severs, OCS servers, and some
test computers. During inbound, outbound, and dial-in conference calls, you encounter problems with media.
The calls have significant jitter and packet loss. Calls are intermittently disconnecting.
You need to determine the cause of these problems.
What should you do?

A. Run the ClsController.exe command and select the Incomingand OutgoingCalls scenario on the Front End Server.
B. Run NetMonitor on the Mediation Server.
C. Run NetMonitor on the Edge Server.
D. Run a protocol analyzer on the Public Switched Telephone Network (PSTN) gateway.

Question 5

You support a datacenter that runs Microsoft Lync Server 2013 with Enterprise Voice (EV). The company has opened two new satellite branches and configured one with a Survivable Branch Appliance (SBA) and the other with a Survivable Branch Server (SBS). Neither branch has a DNS server. A wide area network (WAN) outage occurs and EV stopped working for the branch users. You need to ensure that EV functionality continues in the event of WAN outages. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)

A. Enable backup Registrar discovery by configuring the SBA or SBS to respond to Dynamic Host Configuration Protocol (DHCP) 120 queries.
B. Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 120 on the branch site's DHCP server to point to the fully qualified domain name (FQDN) of the SBA or SBS.
C. Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 55 on the branch site's DHCP server.
D. Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 60 on the branch site's DHCP server.

Solutions: