Cisco 642-832 : Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT)

642-832 real exams

Exam Code: 642-832

Exam Name: Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT)

Updated: Sep 03, 2026

Q & A: 70 Questions and Answers

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Cisco 642-832 Exam Syllabus Topics:

SectionObjectives
Infrastructure Services and Maintenance- IP Services Connectivity
  • 1. DHCP and DNS resolution problems
    - Device Management
    • 1. Remote access (SSH/Telnet) issues
      • 2. SNMP and Syslog troubleshooting
        Layer 2 Technologies- Spanning Tree Protocol (STP)
        • 1. STP root bridge issues
          • 2. Port states and convergence problems
            - VLANs and Trunking Troubleshooting
            • 1. VLAN membership and access port problems
              • 2. 802.1Q trunk configuration issues
                Layer 3 Routing Technologies- OSPF Troubleshooting
                • 1. Area mismatch and route propagation issues
                  • 2. Neighbor adjacency failures
                    - EIGRP Troubleshooting
                    • 1. DUAL algorithm and route selection issues
                      • 2. Neighbor relationships
                        IP Services- First Hop Redundancy Protocols
                        • 1. HSRP active/standby failures
                          - NAT and ACL Issues
                          • 1. NAT overload configuration errors
                            • 2. ACL blocking legitimate traffic

                              Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT) Sample Questions:

                              Question 1

                              Topic 9, Ticket 7 : Port Security
                              Topology Overview (Actual Troubleshooting lab design is for below network design)
                              Client Should have IP 10.2.1.3
                              EIGRP 100 is running between switch DSW1 & DSW2
                              OSPF (Process ID 1) is running between R1, R2, R3, R4
                              Network of OSPF is redistributed in EIGRP
                              BGP 65001 is configured on R1 with Webserver cloud AS 65002
                              HSRP is running between DSW1 & DSW2 Switches
                              The company has created the test bed shown in the layer 2 and layer 3 topology exhibits.
                              This network consists of four routers, two layer 3 switches and two layer 2 switches.
                              In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1.
                              DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
                              R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the ISP's network. Because the company's address space is in the private range.
                              R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside (209.65.0.0/24) network.
                              ASW1 and ASW2 are layer 2 switches.
                              NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
                              The client workstations receive their IP address and default gateway via R4's DHCP server.
                              The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1 and DSW2.
                              In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
                              DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
                              The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the underlying IPv4 OSPF domain. Redistrution is enabled where necessary.
                              Recently the implementation group has been using the test bed to do a `proof-of-concept' on several implementations. This involved changing the configuration on one or more of the devices. You will be presented with a series of trouble tickets related to issues introduced during these configurations.
                              Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
                              solution.
                              Each ticket has 3 sub questions that need to be answered & topology remains same.
                              Question-1 Fault is found on which device,
                              Question-2 Fault condition is related to,
                              Question-3 What exact problem is seen & what needs to be done for solution


                              Client is unable to ping IP 209.65.200.241


                              Question 2

                              The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing schemes, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened DSW1 will not become the active router for HSRP group
                              10.
                              Use the supported commands to isolated the cause of this fault and answer the following questions.
                              The fault condition is related to which technology?

                              A. IPv4 EIGRP Routing
                              B. IPv6 RIP Routing
                              C. NTP
                              D. HSRP
                              E. Access Vlans
                              F. IP DHCP Helper
                              G. IPv4 layer 3 security
                              H. Switch-to-Switch Connectivity
                              I. Loop Prevention


                              Question 3

                              Topic 15, Ticket 13 : DHCP IssueTopology Overview (Actual Troubleshooting lab design is for below network design)
                              Client Should have IP 10.2.1.3
                              EIGRP 100 is running between switch DSW1 & DSW2
                              OSPF (Process ID 1) is running between R1, R2, R3, R4
                              Network of OSPF is redistributed in EIGRP
                              BGP 65001 is configured on R1 with Webserver cloud AS 65002
                              HSRP is running between DSW1 & DSW2 Switches
                              The company has created the test bed shown in the layer 2 and layer 3 topology exhibits.
                              This network consists of four routers, two layer 3 switches and two layer 2 switches.
                              In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1.
                              DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
                              R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the
                              ISP's network. Because the company's address space is in the private range.
                              R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside
                              (209.65.0.0/24) network.
                              ASW1 and ASW2 are layer 2 switches.
                              NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
                              The client workstations receive their IP address and default gateway via R4's DHCP server.
                              The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1
                              and DSW2.
                              In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
                              DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
                              The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the
                              underlying IPv4 OSPF domain. Redistrution is enabled where necessary.
                              Recently the implementation group has been using the test bed to do a `proof-of-concept' on several
                              implementations. This involved changing the configuration on one or more of the devices. You will be presented with a series of trouble tickets related to issues introduced during these configurations. Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
                              solution.
                              Each ticket has 3 sub questions that need to be answered & topology remains same.
                              Question-1 Fault is found on which device,
                              Question-2 Fault condition is related to,
                              Question-3 What exact problem is seen & what needs to be done for solution


                              Question 4

                              The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing schemes, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened DSW1 will not become the active router for HSRP group
                              10.
                              Use the supported commands to isolated the cause of this fault and answer the following questions.
                              On which device is the fault condition located?

                              A. R3
                              B. DSW2
                              C. ASW1
                              D. DSW1
                              E. R4
                              F. R1
                              G. ASW2
                              H. R2


                              Question 5

                              The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
                              Use the supported commands to isolated the cause of this fault and answer the following questions.
                              The fault condition is related to which technology?

                              Client is unable to ping IP 209.65.200.241

                              A. IPv6 OSPF Routing
                              B. IPv4 EIGRP Routing
                              C. IPv6 RIP Routing
                              D. NTP
                              E. IPv4 OSPF Routing
                              F. IPv4 Route Redistribution
                              G. IPv4 and IPv6 Interoperability
                              H. IPv4 layer 3 security
                              I. IP DHCP Server


                              Solutions:

                              Question 1
                              Answer: Only visible for members
                              Question 2
                              Answer: D
                              Question 3
                              Answer: Only visible for members
                              Question 4
                              Answer: D
                              Question 5
                              Answer: B

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