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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Risks in Usability, UX and Accessibility | 15% | - Impact analysis and mitigation - Identification and classification of risks - Project and product-level risks |
| Topic 2: Accessibility in Usability Evaluation | 15% | - Standards: WCAG, ISO 9241, EN 301 549 - Evaluating compliance and accessibility barriers - Inclusive design considerations |
| Topic 3: Usability Test Planning and Reporting | 10% | - Documenting results and recommendations - Stakeholder communication - Test strategy and plan design |
| Topic 4: Basic Concepts of Usability, UX and Accessibility | 15% | - Definitions and core principles - Relationship between usability, UX and accessibility - Business value and objectives |
| Topic 5: Usability Evaluation Methods and Techniques | 25% | - Usability testing: planning, preparation, execution, analysis - Inspection methods: heuristic evaluation, cognitive walkthrough - Inquiry methods: surveys, interviews, focus groups |
| Topic 6: Fundamentals of Usability Evaluation | 20% | - Human-centered design process - Goals, metrics and measurement - Evaluation types: inspection, testing, inquiry |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?
- A. They focus on quantitative usability evaluations
- B. They focus on agile development
- C. They use prototyping in their development process
- D. They also seek to address users with limitations
Correct Answer: D 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?
- A. That depends on the accessibility of the website
- B. That depends on the context of use as users may have different expectations
- C. The usability of the website is good - five minutes is a fair amount of time
- D. The usability of the website is bad - five minutes is way too long
Correct Answer: B 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
Which of the following is the highest WCAG conformance level, promising the most accessible content?
- A. Triple A (AAA)
- B. Quadruple A (AAAA)
- C. Double A (AA)
- D. Single A (A)
Correct Answer: A 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
Which of the following is a principal task of the usability test moderator role?
- A. Define testing tasks
- B. Log usability problems
- C. Write a usability test plan
- D. Create a survey plan
Correct Answer: A 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
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