Microsoft MB-220 : Microsoft Dynamics 365 Marketing Functional Consultant

MB-220 real exams

Exam Code: MB-220

Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant

Updated: Aug 13, 2026

Q & A: 250 Questions and Answers

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About Microsoft MB-220 Exam

MB-220: Microsoft Dynamics 365 Marketing Exam Certified Professional salary

The average salary of a MB-220: Microsoft Dynamics 365 Marketing Exam Certified Expert in

  • United State - 90,247 USD
  • India - 15,00,327 INR
  • England - 70,632 POUND
  • Europe - 80,347 EURO

Microsoft is dedicated to helping the candidates with their preparation by offering them various tools. There are several learning paths available on the official website, such as:

Learning Path 1

Microsoft offers the course titled “Set up Dynamics 365 Marketing and Configure Advanced Settings.” To complete this training, one needs to have a deep understanding of the navigation in Dynamic 365. Through this learning path, the individuals will be able to gain command of a number of tasks including:

  • Reviewing domain authentications, GDPR, and best practices in Dynamics 365 Marketing
  • Setting up and managing Dynamics 365 Marketing
  • Advanced configuration for Dynamics 365 Marketing

What is the duration, language, and format of MB-220: Microsoft Dynamics 365 Marketing Exam

  • language: English
  • Passing Score 700 / 1000
  • Number of Questions: 40 - 60 (Since Microsoft does not publish this information, the number of exam questions may change without notice.)
  • Type of Questions: This test format is multiple choice.
  • Length of Examination: 45 mins

Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

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What Are Skills Covered in Official Exam?

The Microsoft MB-220 validation tries to educate the test-taker about a wide range of topics. Concepts like marketing configuration application, creating & managing the marketing form, and customer journey are explained easily. Overall, there are eight domains included in this exam:

  • Marketing emails

    Creating a marketing email using a template, managing a subscription center, and adding mandatory fields are what a learner will gain as this segment ends.

  • Customer journey control

    An in-service marketing consultant can hone his skills in customer journey management in such a scope. How to publish a customer journey, implement targets, and determine content types are covered by such a topic.

  • Segments and lists and their management

    A fundamental understanding of managing segments and subscription center lists is covered in an extensive manner in this objective.

  • Dynamics 365 customer voice

    The learning of this objective covers the topics like creating surveys, preview the surveys, and the management of survey responses.

  • Marketing app configurations

    Skills essential for configuring portal integration, social media, data protection tools, portal integration, and templates can be gained effectively in this first exam domain.

  • Marketing forms and pages

    Creating marketing forms and marketing pages is the focused learning on the third portion. Creating & adding content, adding forms, and many other functions related to the marketing forms and pages are the learning outcomes here.

  • Managing events and webinars

    Ways to create events and webinars, the event team creation, set up sessions, sending invitations, speaker management, handling social media posts, and management form creation is what this area tries to explain.

  • Monitoring leads, contacts, and accounts

    This section is compact and explains the fundamental expertise required for creating and managing accounts, contacts, and leads with LinkedIn.

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Microsoft MB-220 Exam Syllabus Topics:

SectionWeightObjectives
Manage marketing channels25-30%- Design and publish marketing pages and forms
- Create and manage marketing emails
- Manage text messages and push notifications
Manage segments and preferences15-20%- Create and manage segments
- Manage consent and compliance
- Manage subscription centers and preferences
Configure Dynamics 365 Customer Insights – Journeys10-15%- Configure integration with other services
- Configure application settings
- Configure forms, pages, and templates
Analyze insights and reports10-15%- Create and interpret reports and dashboards
- Measure campaign performance
Manage leads, contacts, and accounts1-5%- Implement lead scoring and qualification
- Create and manage records
Manage customer journeys20-25%- Design and implement journeys
- Implement automation and branching logic
- Test, publish, and monitor journeys
Manage events and webinars10-15%- Integrate with webinar platforms
- Plan and configure events
- Manage registrations and attendance

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