Microsoft MB2-866 : Microsoft Dynamics CRM 2011, Customization and Configuration

MB2-866 real exams

Exam Code: MB2-866

Exam Name: Microsoft Dynamics CRM 2011, Customization and Configuration

Updated: Aug 20, 2026

Q & A: 75 Questions and Answers

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Microsoft MB2-866 Exam Syllabus Topics:

SectionWeightObjectives
Configuring Auditing and Solutions15-20%- Managed vs unmanaged solutions
- Enabling and managing auditing
- Import, export and deployment of solutions
Configuring Organizational Structure15-20%- Inheritance and hierarchy
- Deployment models
- Business units
Managing Users, Teams and Security20-25%- User creation and management
- Security roles and privileges
- Team types and administration
- Field-level security
Customizing Forms, Views and Charts15-20%- Form design and layout
- Chart and dashboard configuration
- View creation and filtering
Customizing Relationships and Mappings10-15%- Field mapping
- 1:N, N:1, N:N relationships
- Relationship behaviors
Customizing Entities and Attributes20-25%- Entity properties and behaviors
- System vs custom entities
- Attribute types and configuration

Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. In Microsoft Dynamics CRM 2011, you import a managed solution that includes a custom entity named Location. The option for Can ChangeAdditional Properties is set to False. The solution publisher omitted several fields that you require for this entity. You need to create the required fields. What should you do?

A) Export the managed solution, add the required fields to the XML file, and then import the managed solution.
B) Request that the solution publisher provide an updated version of the managed solution with the additional fields.
C) Set the Can be customized managed property on the entity to True, and then create the required fields.
D) Set the Can Change Additional Properties managed property on the entity to True, and then create the required fields.


2. Which of the following are features of the Microsoft Dynamics CRM 2011 platform? (Choose all that apply.)

A) raising events for workflow processes
B) enforcing the population of required custom fields on a record
C) controlling access to objects through security
D) controlling access to the database through the data access layer


3. Users in a Microsoft Dynamics CRM 2011 organization run Microsoft Dynamics CRM 2011 for Microsoft Office Outlook. Which of the following Outlook settings are managed by the Microsoft Dynamics CRM system settings? (Choose all that apply.)

A) the interval between sending of Microsoft Dynamics CRM email messages
B) the process of updating parent accounts when contacts synchronize
C) minimum times for synchronization processes
D) the synchronizing client


4. You plan to delete an unmanaged Microsoft Dynamics CRM 2011 solution. What will be removed when you delete the solution?

A) the solution record and all components referenced in the solution
B) the solution record and all dependencies of the solution.
C) only the solution record.
D) the solution record and all records of component types referenced in the solution


5. You need to block file extensions on Microsoft Dynamics CRM 2011 attachments. Where do you make this change?

A) in the user-based email settings
B) in the system-based email settings
C) in the system settings
D) in the data management tool


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A,C,D
Question # 3
Answer: A,C
Question # 4
Answer: C
Question # 5
Answer: C

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