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Salesforce Certified MuleSoft Hyperautomation Developer Sample Questions:
1. The customer support team at Northern Trail Outfitters manages and maintains customer service cases using Service Cloud. The team collaborates with other stakeholders such as the sales, product, and technical support teams to resolve cases using Slack.
The team needs to use a MuleSoft Composer flow to automatically trigger when a case is created or modified in Service Cloud with notifications in Slack. Based on these specific case requirements, the team routes the cases to the sales, product, or the technical support team.
What flow component must the customer support team use to route the cases?
A) Swimlane
B) For Each
C) If/Else
D) Switch/Case
2. Northern Trail Outfitters set up a MuleSoft Composer integration between Salesforce and NetSuite that updates the Order object in Salesforce with data from NetSuite.
When an order in Salesforce is updated as complete, the Last Order Date custom field on the related account should automatically update with the date the order was marked complete.
What is the best practice to achieve this outcome?
A) Create a record-triggered flow on the Order object that updates the related account when the order is marked complete.
B) Create a MuleSoft RPA bot that updates the related account when the order is marked complete.
C) Update the MuleSoft Composer integration to also update the related account when the order is marked complete.
D) Replace the MuleSoft Composer integration with a three-tier API integration between Salesforce and NetSuite using Anvpoint Platform.
3. AnyAirlines is attempting to automate a process that triggers when a case is created in Salesforce but requires data to be extracted from a website without an API. It plans to automate the process using MuleSoft Composer and MuleSoft RPA.
During the design phase, it uses RPA Recorder to gather the steps required to interact with the website.
What will automatically be gathered by RPA Recorder when recording a manual activity?
A) Documentation on the elements used by the user during the process
B) Comments on the purpose of the different steps carried out by the user
C) Conditional decisions made by the user during the process
D) Variable information used by the user during the process
4. The MuleSoft development team at Northern Trail Outfitters creates a Mule application that interacts with several APIs and RPA processes. The team needs to share this application with other teams to help them create similar applications.
How should the Mule application be published in Anypoint Exchange to meet this requirement?
A) Custom asset
B) Template asset
C) Connector asset
D) API asset
5. AnyAirlines uses an Einstein bot for their customer support. They want it to display a message when a user provides an incorrect answer to a particular question.
Which dialog option should be selected'?
A) Action
B) Question
C) Rules
D) Message
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: D |





