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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Data Tools and Integration | - DataRaptor extraction, transformation, and load patterns - Integration Procedures and external system interaction |
| Topic 2: OmniStudio Fundamentals | - Use cases for OmniStudio in Salesforce Industries - OmniStudio architecture and components |
| Topic 3: Industry Use Cases and Deployment | - Best practices for Salesforce Industries solutions - OmniStudio deployment and performance considerations |
| Topic 4: OmniScripts | - Conditional logic and dynamic user flows - Building guided user interactions with OmniScripts |
| Topic 5: FlexCards | - Designing and configuring FlexCards - Data sources and contextual display strategies |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
A) DataRaptor Transform Action
B) DataRaptor Post Action
C) Select
D) DataRaptor Extract Action
E) Radio
2. A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product that is passed to the OmniScript with product details including the unit price, and specifies the grade (A, B, C, D, E) and size (Small, Medium, Large, X-Large). The process should use the grade and size to look up a discount factor, then multiply the unit price by that discount to return the quote. Which two tools should be used to meet these requirements?
Choose 2 answers
A) Decision Matrix
B) DataRaptor Transform
C) Expression Set
D) DataRaptor Extract
3. A company needs to create an OmniScript with three steps.
* Step 1
* Step 2
* Step 3
Enter customer details
Select a product
Display a price retrieved from a REST API
The product's price should automatically display in Step 3.
What should the consultant add to the design of the OmniScript to meet these requirements?
A) DataRaptor Post Action between Step 2 and Step 3
B) Integration Procedure Action inside Step 3
C) DataRaptor Post Action inside Step 2
D) Integration Procedure Action between Step 2 and Step 3
4. A business Implements FlexCards in their customer 360° view. The business wants to add a new action to on the FlexCards that redirects users to an external web page.
Which type of action should the consultant recommend to meet this new requirement?
A) URL
B) Navigate
C) Redirect
D) Event
5. What is the purpose of Step elements in an OmniScript?
A) Organizes the script into one or more pages
B) Groups elements that extract data
C) Allows the user to input data
D) Enables the use of repeatable blocks
Solutions:
| Question # 1 Answer: B,C,E | Question # 2 Answer: A,D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A |





