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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. The HR manager is asked to develop a sales incentive plan. What should he do first?

A) Conduct a series of sales trainings to increase the product knowledge and sales abilities of the associates.
B) Communicate the new sales incentive plan to associates and address their questions and concerns.
C) Develop an incentive program with monetary as well as nonmonetary sales incentives.
D) Analyze the current sales performance of individual stores and associates, and benchmark it against market data for other retail stores.

2. What metric would you use to either verify the CFO's concerns or prove that the career fairs are worth the expense?

A) Source of hire
B) Cost per hire
C) Applicants per opening
D) Cost per candidate by source

3. A company creates a foundation to award grants to eligible nonprofit organizations to fund projects aimed at uplifting the living conditions of the local communities. Aside from the grants, the company will also assign key employees to help manage the projects. This is an example of which type of community engagement?

A) Joint community project
B) Employee volunteerism
C) Financial grant
D) Community board representation

4. What is the most significant morale destroyer that middle managers of ten face as a function of their role?

A) Low compensation relative to the level of responsibility
B) Changing directives from upper management
C) Alack of authority from upper management in application of policies
D) Difficult employee relations issues

5. Which best describes a conflict in the workplace?

A) Horizontal strain is when negotiations have failed between the union and management.
B) Subjective conflict cannot result in more than one solution.
C) Intraorganizational conflict involves a formal dispute such as litigation.
D) Social conflict includes disagreement between peers such as competition.

Solutions: