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Salesforce Salesforce-Loyalty-Management Exam Syllabus Topics:
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Reference: https://trailheadacademy.salesforce.com/certificate/exam-loyalty-management-ap---AP-212
Salesforce Loyalty Management Accredited Professional Sample Questions:
What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?
- A. Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired resetPeriod at the Group Level and rese the points using the out-of-the-box Reset point flow action
- B. Use the out-of-the-box 'Reset Qualifying Points" data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.
- C. The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation
- D. Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire
Correct Answer: B 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
In order to view the information pertaining to a member's recent transactions and manual adjustments on the Contact record, what are the two suggestions that an IT Administrator should propose to the Member Services team? Select two
- A. Incorporate the Member Service Manager Home Dashboard on the Contact record
- B. Incorporate the 'Transaction Journals' related list on the Contact record
- C. Incorporate the 'Member Summary Embedded Dashboard' on the Contact record
- D. Incorporate the 'View Member Profile' component on the Contact record
Correct Answer: B,C 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
The existing Loyalty Program would need to have its " members-record " transferred from an SQL database into a new Salesforce Loyalty Management org, where its members ' records are kept within a datatable named " tbl_Member " with the following data contents:
* the program member ' s personal particular and contact information
* member ' s current-tier value
* member ' s tier-points
Which object combinations should be used for data migration of the source ' s member records into the Loyalty Member org?
- A. " LoyaltyProgramMember ' , " LoyaltyTier " . " LoyaltyProgramCurrency " . " Contact " and " Account
" Object. - B. " LoyaltyProgramMember " . " LoyaltyMemberTier " , " LoyaltyMemberCurrency " . " Contact " and " Account " Object.
- C. " LoyaltyProgramMember " , " LoyaltyMemberTier " , " LoyaltyProgamCurrency " . " Account " Object.
- D. " LoyaltyProgramMember " , " LoyaltyTier " , " LoyaltyMemberCurrency " . ' Contact " and " Account
" Object.
Correct Answer: B 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
An Administrator must configure a tier point reset for a Loyalty Program to occur once every two years.
Which two setting does the Administrator need to consider in this scenario?
- A. The Currency type field must correspond to qualifying.
- B. The qualifying point reset date, period, and frequency are set on the tier group.
- C. The Loyalty tier group field ispopulated.
- D. The currency type field must correspond to non-qualifying.
Correct Answer: B 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
Universal Containers has created a new Loyalty Member Portal for a second Loyalty Program that they have recently launched. Amember of the first program has enrolled in the second program and has decided to use the same login for both Loyalty Member Portals. The user cannot access the new Loyalty Member Portal.
How can the Loyalty Administrator verify why the user cannot accessthe second Loyalty Member Portal?
- A. Check if the user has been assigned the Sharing Set for the Second Loyalty Member Portal.
- B. Create a new user and new profile for the member.
- C. Through Workspaces, check if the user profile has access to the new portal.
Correct Answer: C 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
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