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78201X Braindumps Real Exam Updated on Oct 11, 2025 with 192 Questions


Avaya 78201X certification exam is a great opportunity for professionals who want to demonstrate their expertise in Avaya IP Office™ Platform support. Avaya IP Office™ Platform Support Certified Exam certification is recognized globally and can help professionals stand out from their peers in the industry.


Earning the Avaya IP Office™ Platform Support certification demonstrates the candidate's ability to install, configure, and maintain Avaya IP Office™ solutions. It also shows that the candidate has a thorough understanding of Avaya's proprietary technology and can troubleshoot issues that may arise. Avaya IP Office™ Platform Support Certified Exam certification is recognized globally and can help individuals advance their careers in the field of telecommunications.


Avaya 78201X exam is a certification exam for individuals who want to demonstrate their expertise and knowledge in the Avaya IP Office™ Platform. 78201X exam is designed for Avaya support professionals, technical architects, and engineers who work with IP Office™ solutions. Avaya IP Office™ Platform Support Certified Exam certification validates the skills and knowledge required to design, install, configure, and troubleshoot IP Office™ solutions.

 

NEW QUESTION # 109
What do Distributed Voicemail Pro and the Central Voicemail Pro use to communicate?

  • A. SCN
  • B. RIPv2
  • C. SIP
  • D. PRI

Answer: A


NEW QUESTION # 110
A customer has asked you to create a Hunt Group for the main incoming number. The Group has four members and is to be set to longest wait. The user's extension should ring for 10 seconds before trying the next available person.
Which timer do you set with the parameter of 10 seconds?

  • A. Fall-back timer
  • B. No answer time for the Hunt group
  • C. The Hunt Group overflow timer
  • D. No answer time for the User

Answer: B


NEW QUESTION # 111
Which two email clients are supported for IP Office IMAP services? (Choose two.)

  • A. Lotus Notes
  • B. Microsoft Office Communicator
  • C. Lotus Messages
  • D. MS Outlook

Answer: A,D


NEW QUESTION # 112
In the IP Office Manager program, under what condition will the Voicemail Recording tab be displayed?

  • A. Voicemail Pro is running on a Linux-based system.
  • B. The IP Office Platform has Essential Edition enabled.
  • C. Voicemail Pro/Lite is selected in the IP Office.
  • D. The IP Office Platform is running the Server Edition.

Answer: C


NEW QUESTION # 113
To allow a user access to the SSA tool for system monitoring and troubleshooting, which rights group in the security setting must the user have enabled?

  • A. Maint Admin
  • B. Installation group
  • C. Admin System
  • D. Administration group

Answer: D


NEW QUESTION # 114
During the installation of a Server Edition, the New Hardware screen detects the presence of a second hard drive. For which application is this additional hard drive typically used?

  • A. Call Detail Records
  • B. One-X® Portal
  • C. Web Services
  • D. Voicemail Pro
  • E. Avaya Contact Recorder

Answer: D


NEW QUESTION # 115
An IP Office 500 V2 has two SD card slots, and the first slot contains the System SD card with a unique feature key number. What is the primary purpose of the unique feature key number?

  • A. To select the type of voicemail (Embedded or Voicemail Pro)
  • B. To store the correct version binary files
  • C. To enable firmware upgrades
  • D. To validate the license

Answer: D


NEW QUESTION # 116
To grant a user access to the System Status Application (SSA) tool for system monitoring and troubleshooting, which security group must the user be a member of?

  • A. Admin System group
  • B. Installation group
  • C. Maintenance Administrator group
  • D. Administration group

Answer: D

Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/100073300 Page: 9


NEW QUESTION # 117
A remote worker is using an Avaya SIP Client to connect to the IP Office and one-X® Portal located at their company's headquarters. What are the two advanced technologies that can be used to enable the worker to re-register locally?

  • A. Secure Real-time Transport Protocol (SRTP) and Simple Network Management Protocol (SNMP)
  • B. Border Gateway Protocol (BGP) and Extensible Messaging and Presence Protocol (XMPP)
  • C. Virtual Private Network (VPN) and Border Gateway Protocol (BGP)
  • D. Split DNS and Port Address Translation (PAT)
  • E. Network Access Control (NAC) and Session Initiation Protocol (SIP)

Answer: B,D


NEW QUESTION # 118
Which item lets you see the progress of a software upgrade on an expansion system?

  • A. System Monitor Program
  • B. System Tab
  • C. IP Office Manager on the expansion system
  • D. Web Manager Dashboard

Answer: D


NEW QUESTION # 119
Which Application will enable users to access their own recordings from within Media Manager?

  • A. Web Self Recordings
  • B. Web Self Administration
  • C. Web Self Management
  • D. Web Self Media Manager

Answer: B


NEW QUESTION # 120
A customer has two main receptionists using SoftConsole; however, when they are on a break or at lunch, there are four back office workers that can open the SoftConsole on their PC to take calls to cover these periods.
How many licenses are required for this to work?

  • A. 0
  • B. 1
  • C. 2
  • D. 3

Answer: A


NEW QUESTION # 121
What are two options to install licenses for an Avaya IP Office release 11 system? (Choose two.)

  • A. the Avaya IP Office system connecting to a Media Manager server hosting the appropriate licenses
  • B. the Avaya IP Office system connecting to a WebLM server hosting the appropriate licenses
  • C. the PLDS license file that is installed locally on the Avaya IP Office system
  • D. the ADI licenses that are installed locally on the Avaya IP Office system

Answer: B,C

Explanation:
The PLDS license file that is installed locally on the Avaya IP Office system: The PLDS (Product Licensing and Delivery System) license file can be downloaded and installed locally on the Avaya IP Office system.
The Avaya IP Office system connecting to a WebLM server hosting the appropriate licenses: The WebLM (Web License Manager) server can host the licenses, and the Avaya IP Office system connects to this server to retrieve the licenses.


NEW QUESTION # 122
You have just plugged in a new IP500 V2, and you look at its Dashboard display to see the new device. No telephones are plugged into the unit.
Why are two ports in one of the modules green?

  • A. The operating system is up, and someone is administering the system.
  • B. The device has power and passed self-test.
  • C. LAN1 and LAN2 are disconnected.
  • D. There is a Combo Card in the chassis.

Answer: D


NEW QUESTION # 123
Which application can be used to show available resources in an IP500 V2?

  • A. IP Office Manager
  • B. System Status Application
  • C. DbgView
  • D. Monitor

Answer: B


NEW QUESTION # 124
Which two applications can be used to configure Users, Hunt Groups, and Incoming Call Routes with the most advanced settings? (Choose two.)

  • A. WebLM
  • B. Manager
  • C. Web Manager Admin
  • D. Web Manager

Answer: B,D

Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/101005690
https://downloads.avaya.com/css/P8/documents/101005673


NEW QUESTION # 125
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