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PMI-PBA certification exam is a rigorous assessment that tests a candidate’s knowledge and skills in business analysis. PMI-PBA exam consists of 200 multiple-choice questions that cover five domains related to business analysis. These domains include Needs Assessment, Planning, Analysis, Traceability and Monitoring and Evaluation. PMI-PBA exam is computer-based and takes four hours to complete. Candidates must achieve a minimum score of 60% to pass the exam.
NEW QUESTION # 55
A new business analyst has taken over on a project that is in the development phase. The project manager is looking for an update on requirements status. What should the business analyst use to help communicate the status?
- A. Business analysis plan
- B. Traceability matrix
- C. Communication plan
- D. Project charter
Answer: C
NEW QUESTION # 56
Which of the following is the best approach to enable developers and product owners to be in constant communication so that changes or issues that occur during development are exposed and discussed as they develop?
- A. Linear
- B. Agile
- C. Waterfall
- D. Iterative
Answer: B
Explanation:
Agile is an approach to enable developers and product owners to be in constant communication so that changes or issues that occur during development are exposed and discussed as they develop. Agile emphasizes iterative and incremental delivery of value, collaboration, feedback, and adaptation. Agile methods include Scrum, Kanban, XP, and others. References: = PMI Professional in Business Analysis (PMI- PBA) Examination Content Outline (2019), page 14; Business Analysis for Practitioners: A Practice Guide (2015), page 17.
NEW QUESTION # 57
Which function involves auditing both the quality requirements to resolve discrepancies and the results of quality control measurements to ensure that appropriate quality standards and operational definitions are being used?
- A. Quality assurance
- B. Quality control
- C. Quality management
- D. Quality assessment
Answer: A
Explanation:
Quality assurance is a function that involves applying quality standards and processes to ensure that the project or program meets the quality requirements and delivers the expected value to the stakeholders. Quality assurance also involves auditing the quality requirements and the results of quality control measurements to ensure that appropriate quality standards and operational definitions are being used. Quality assurance helps to prevent defects and errors, improve customer satisfaction, and enhance the credibility and reputation of the organization. References: PMI Guide to Business Analysis, Chapter 10, Section 10.3.1; PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline, Domain V: Evaluation, Task 3.
NEW QUESTION # 58
The project team is working on the requirements specifications for a new product. The team reached a decision on which requirements will be included in the next release. A third of the stakeholders endorse one approach while no other approach achieved more than a quarter of the vote.
Which decision role was used?
- A. Plurality
- B. Majority
- C. Consensus
- D. Unanimity
Answer: A
Explanation:
Plurality is the decision role that was used by the project team to decide which requirements will be included in the next release. Plurality means that the option with the most votes is selected, even if it does not have a majority (more than 50%) of the votes. Plurality is a decision role that can be used when there are more than two options and a quick decision is needed. References: PMI Guide to Business Analysis, Chapter 4, Section
4.3.2.4; PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline, Domain II:
Planning, Task 3.
NEW QUESTION # 59
The sales team of a company has won a time-and-material project. The business analyst discovers that the sales team has underestimated the required budget and schedule.
Which course of action should the business analyst take?
- A. Develop a requirements baseline document and use it to negotiate the scope in the contract.
- B. Accept the contract, and then notify the customer about the potential for a cost overrun.
- C. Accept the contract, and deliver only the requirements that fit within the budget and schedule
- D. Refrain from working on the project and request that the customer cancel the contract.
Answer: A
NEW QUESTION # 60
One of the main purposes for creating a requirements traceability matrix is to:
- A. document stakeholder approval of project requirements.
- B. provide test cases to validate solution deliverables.
- C. track the project solution scope.
- D. track how requirements can be connected to the solution.
Answer: D
Explanation:
One of the main purposes for creating a requirements traceability matrix is to track how requirements can be connected to the solution. A requirements traceability matrix is a tool that links the requirements to the project scope, objectives, deliverables, and test cases. A requirements traceability matrix can help the business analyst to track the origin, allocation, dependencies, and status of the requirements throughout the project lifecycle, and to ensure that the solution meets the requirements and the stakeholder expectations. A requirements traceability matrix can also help to manage changes, resolve issues, and measure the quality and performance of the solution. A requirements traceability matrix can be created using various formats, such as a table, a spreadsheet, or a database12. References: PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline3, page 18; Business Analysis for Practitioners: A Practice Guide4, page 92.
NEW QUESTION # 61
The test team is reviewing requirements that were written for Project A. They are having difficulty determining if the test results meet the project needs.
Which project artifact could the test team review to help identify acceptance criteria?
- A. RACI chart
- B. Use cases
- C. Delphi outcome
- D. Project scope
Answer: B
Explanation:
A use case is a technique that describes how an actor interacts with a system to achieve a goal or perform a task. A use case consists of a main scenario and possible alternative scenarios that capture the normal, exceptional, and error flows of events. A use case can also include the acceptance criteria that specify the conditions that must be met for the use case to be successfully completed and accepted by the stakeholders.
The test team can review the use cases to help identify the acceptance criteria for the solution, as they provide a comprehensive and realistic view of the expected behavior and outcomes of the system. The test team can also use the use cases to design and execute test cases that verify and validate the functional requirements and acceptance criteria of the solution. References: PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline1, page 20; Business Analysis for Practitioners: A Practice Guide2, page 99.
NEW QUESTION # 62
What should be done to ensure that the product design meets the stated requirements?
- A. Use a traceability matrix.
- B. Review lessons learned results.
- C. Engage an experienced development team.
- D. Conduct multiple internal design reviews.
Answer: A
NEW QUESTION # 63
A business analyst has incorporated all the relevant feedback from stakeholders in the business analysis plan.
Which next step should the business analyst take?
- A. Start implementing the project.
- B. Store the document for safe keeping.
- C. Obtain approval on the plan.
- D. Start documenting requirements.
Answer: C
Explanation:
The next step that the business analyst should take after incorporating all the relevant feedback from stakeholders in the business analysis plan is to obtain approval on the plan. The business analysis plan is a document that describes how the business analysis activities will be performed, managed, and controlled throughout the project. It should be approved by the key stakeholders before the business analyst starts documenting or implementing the requirements. The approval process ensures that the stakeholders agree on the scope, approach, deliverables, roles, and responsibilities of the business analysis work. Starting documenting requirements without obtaining approval on the plan is not advisable, as it may lead to confusion, rework, or conflicts among the stakeholders. Storing the document for safe keeping is not a productive step, as it does not communicate or validate the plan with the stakeholders. Starting implementing the project without obtaining approval on the plan is not feasible, as it may result in wasted resources, missed expectations, or failed outcomes. References: Business Analysis for Practitioners: A Practice Guide 1, page
29-30; PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline 2, page 13.
NEW QUESTION # 64
A new project is in the planning phase. The business owner believes that, since the timeline is aggressive, requirements elicitation should begin as soon as possible.
Which activity should the business analyst initiate before beginning requirements elicitation?
- A. Define how the solution will be evaluated.
- B. Draft a high-level data model.
- C. Document how the relevant systems interact.
- D. Prepare the requirements traceability matrix.
Answer: A
NEW QUESTION # 65
How should a business analyst determine whether a solution satisfies business requirements?
- A. By evaluating the solution against the project charter
- B. By reviewing the results of user acceptance testing
- C. By conducting a brainstorming session with end users
- D. By reviewing the traceability matrix
Answer: A
NEW QUESTION # 66
During the initial phase of a project, which technique could assist in identifying and categorizing the stakeholders?
- A. Power/interest grid
- B. Organization modeling
- C. Business activity model
- D. RAC! matrix
Answer: A
Explanation:
Power/interest grid is a technique that involves plotting the stakeholders on a matrix based on their level of power and interest in the project. Power/interest grid can help the business analyst to identify and categorize the stakeholders during the initial phase of a project by showing how influential and engaged each stakeholder is. Power/interest grid can also help to determine the appropriate communication and engagement strategy for each stakeholder group. References: = PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline (2019), page 9; Business Analysis for Practitioners: A Practice Guide (2015), page 61.
NEW QUESTION # 67
When a business analyst uses subject matter experts to define roles and identify influencers, which project artifact is created or updated?
- A. Stakeholder register
- B. RACI matrix
- C. SWOT analysis
- D. Stakeholder management plan
Answer: A
Explanation:
When a business analyst uses subject matter experts to define roles and identify influencers, the project artifact that is created or updated is the stakeholder register. The stakeholder register is a document that identifies and records information about the stakeholders who are involved in or affected by the project or the solution. The stakeholder register can include information such as stakeholder names, roles, responsibilities, interests, expectations, influence levels, communication preferences, etc. The business analyst can use subject matter experts as sources of information or advice to help define roles and identify influencers among the stakeholders. Subject matter experts are individuals who have specialized knowledge or expertise in a specific domain or area related to the project or the solution. A RACI matrix is not a project artifact that is created or updated when a business analyst uses subject matter experts to define roles and identify influencers. A RACI matrix is a tool that defines and clarifies the roles and responsibilities of each stakeholder for each task or deliverable in the project. A RACI matrix can use four categories: Responsible (who performs the task), Accountable (who approves or oversees the task), Consulted (who provides input or feedback for the task), and Informed (who is notified of the task outcome). A SWOT analysis is not a project artifact that is created or updated when a business analyst uses subject matter experts to define roles and identify influencers. A SWOT analysis is a technique that involves identifying and evaluating the strengths, weaknesses, opportunities, and threats of an organization, a project, or a solution. A SWOT analysis can help to assess the internal and external factors that may affect the performance or value of an organization, a project, or a solution. A stakeholder management plan is not a project artifact that is created or updated when a business analyst uses subject matter experts to define roles and identify influencers. A stakeholder management plan is a document that describes how the stakeholders will be engaged, communicated with, managed, and satisfied throughout the project lifecycle. A stakeholder management plan can include strategies, actions, tools, and metrics for stakeholder management. References: Business Analysis for Practitioners: A Practice Guide 1, page 34-35; PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline 2, page 14-15.
NEW QUESTION # 68
How should a business analyst determine whether a solution satisfies business requirements?
- A. By evaluating the solution against the project charter
- B. By conducting a brainstorming session with end users
- C. By reviewing the results of user acceptance testing
- D. By reviewing the traceability matrix
Answer: C
Explanation:
Explanation
According to the PMI Guide to Business Analysis, user acceptance testing is a technique that involves verifying and validating that the solution meets the business requirements and satisfies the stakeholder needs and expectations. User acceptance testing is usually performed by the end users or their representatives, who evaluate the solution against predefined acceptance criteria and provide feedback on its functionality, usability, performance, quality, etc. User acceptance testing can help to determine whether a solution satisfies business requirements, as it can demonstrate that the solution delivers the intended business value and benefits, and that it meets or exceeds the stakeholder satisfaction. By reviewing the results of user acceptance testing, a business analyst can assess how well the solution meets business requirements, and identify any gaps or issues that need to be addressed or resolved. Evaluating the solution against the project charter, conducting a brainstorming session with end users, or reviewing the traceability matrix are other ways to analyze and validate requirements, but they do not necessarily determine whether a solution satisfies business requirements, as they do not involve testing or evaluating the solution in real or simulated conditions. References: PMI Guide to Business Analysis, page 317-318.
NEW QUESTION # 69
What are some of the components of a requirements management plan?
- A. Requirements work plan, prioritization process, and traceability matrix template
- B. Requirements definition, requirements attribute template, and traceability matrix template
- C. Requirements work plan, requirements definition, and traceability matrix template
- D. Requirements definition, functional and non-functional requirements, and decision-making process
Answer: A
Explanation:
Explanation
A requirements management plan is a document that describes how the requirements will be elicited, analyzed, documented, validated, and managed throughout the project. It typically includes the following components12:
Requirements work plan: This component defines the activities, tasks, resources, schedule, and deliverables for the requirements process. It also identifies the roles and responsibilities of the requirements team and other stakeholders.
Prioritization process: This component describes the criteria and methods for prioritizing the requirements based on their value, urgency, risk, dependency, and other factors. It also defines the levels of priority and how they will be communicated and updated.
Traceability matrix template: This component provides a format for documenting the relationships and dependencies among the requirements, the sources of the requirements, and the project deliverables. It also helps to track the status, changes, and verification of the requirements.
Other components: Depending on the project context and complexity, the requirements management plan may also include other components, such as requirements definition, requirements attribute template, requirements change control process, requirements communication plan, requirements validation plan, and requirements metrics12. : 1 PMI Professional in Business Analysis (PMI-PBA)
Examination Content Outline, page 9; 2 Business Analysis for Practitioners: A Practice Guide, page 121-122
NEW QUESTION # 70
Last year, a company registered a high number of complaints about its customer service. Which of the following tools or techniques can help to identify the high-priority changes needed to improve that service?
- A. A Pareto analysis
- B. A cause-and-effect diagram
- C. A flowchart of the service
- D. A work breakdown structure analysis of the service
Answer: A
Explanation:
Explanation
According to the PMI Guide to Business Analysis, a Pareto analysis is a tool that helps to prioritize problems or causes based on their frequency or impact. It is based on the Pareto principle, which states that 80% of the effects come from 20% of the causes. A Pareto analysis can help to identify the high-priority changes needed to improve a service by showing which problems or causes account for most of the complaints or dissatisfaction. A work breakdown structure analysis, a flowchart, and a cause-and-effect diagram are other tools that can help to analyze a service, but they do not necessarily help to prioritize the changes needed to improve it. References: PMI Guide to Business Analysis, page 145-146.
NEW QUESTION # 71
A company wants to improve the service to its customers by reducing complaint response time by 40%. To achieve this goal, it is necessary to redesign and optimize their internal processes and support it with a new product. The client thinks that disruption and short-term loss of productivity is inevitable.
Where can the business analyst best reflect the intangible costs associated with this change?
- A. In the pay-back analysis
- B. In the business case
- C. In the requirements specification document
- D. In the balanced score card chart
Answer: B
Explanation:
The business case is a document that provides the justification for initiating a project or program. It describes the business problem or opportunity, the benefits and costs of the proposed solution, and the risks and assumptions involved. The business case also includes the intangible costs and benefits associated with the change, such as the disruption and short-term loss of productivity that the client anticipates. The business analyst can use the business case to communicate the value proposition of the project or program to the stakeholders and decision makers. References: PMI Guide to Business Analysis, Chapter 3, Section 3.2.1; PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline, Domain II: Planning, Task 4.
NEW QUESTION # 72
A business analyst has incorporated all the relevant feedback from stakeholders in the business analysis plan.
Which next step should the business analyst take?
- A. Start implementing the project.
- B. Store the document for safe keeping.
- C. Obtain approval on the plan.
- D. Start documenting requirements.
Answer: C
Explanation:
Explanation
The next step that the business analyst should take after incorporating all the relevant feedback from stakeholders in the business analysis plan is to obtain approval on the plan. The business analysis plan is a document that describes how the business analysis activities will be performed, managed, and controlled throughout the project. It should be approved by the key stakeholders before the business analyst starts documenting or implementing the requirements. The approval process ensures that the stakeholders agree on the scope, approach, deliverables, roles, and responsibilities of the business analysis work. Starting documenting requirements without obtaining approval on the plan is not advisable, as it may lead to confusion, rework, or conflicts among the stakeholders. Storing the document for safe keeping is not a productive step, as it does not communicate or validate the plan with the stakeholders. Starting implementing the project without obtaining approval on the plan is not feasible, as it may result in wasted resources, missed expectations, or failed outcomes. References: Business Analysis for Practitioners: A Practice Guide 1, page 29-30; PMI Professional in Business Analysis (PMI-PBA)
Examination Content Outline 2, page 13.
NEW QUESTION # 73
A project affects Ihe marketing unit and procurement unit The project manager gives the business analyst an overview of the project for the first time. What should the business analyst do immediately after the discussion?
- A. Schedule time with the process owners.
- B. Assess the risks for the project.
- C. Put the information into a project plan.
- D. Develop an issues log.
Answer: B
NEW QUESTION # 74
A project team has 120 days to deliver a solution, but the stakeholders have too many requirements for the delivery window. What requirements prioritization technique should be used to determine which requirements will be delivered?
- A. MoSCoW
- B. Budget analysis
- C. Time-boxing
- D. Multivoting
Answer: A
NEW QUESTION # 75
Which of the following tools will help facilitate the decision-making process when stakeholders do not agree on the value of an initiative?
- A. PEST analysis
- B. Feasibility analysis
- C. Gap analysis
- D. B. Force-field analysis
Answer: B
Explanation:
A force-field analysis is a tool that helps to identify and analyze the factors or forces that support or oppose a change or an initiative. It can help to facilitate the decision-making process when stakeholders do not agree on the value of an initiative by showing the pros and cons of the initiative, as well as the relative strength and importance of each factor. A force-field analysis can also help to develop strategies to increase the supporting forces or decrease the opposing forces, or both, to achieve the desired outcome. A PEST analysis is a tool that helps to examine the external factors that affect an organization or an initiative, such as political, economic, social, and technological factors. It does not help to facilitate the decision-making process when stakeholders do not agree on the value of an initiative, as it does not show the internal factors or the balance of forces. A feasibility analysis is a tool that helps to evaluate the viability and suitability of a project or an initiative, as well as the risks and benefits associated with it. It does not help to facilitate the decision-making process when stakeholders do not agree on the value of an initiative, as it does not show the supporting and opposing forces. A gap analysis is a tool that helps to compare the current state and the desired state of a process, a product, or a service, and identify the gaps or differences between them. It does not help to facilitate the decision-making process when stakeholders do not agree on the value of an initiative, as it does not show the factors or forces that influence the initiative. References: PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline1, PMI Guide to Business Analysis2, Business Analysis for Practitioners: A Practice Guide3, What is Force Field Analysis: Definition and Example
NEW QUESTION # 76
The customer generated a design specification for a new product. What is the best action to take to establish an approved requirements baseline with the customer?
- A. Create a requirements baseline approval form for the customer to review and approve.
- B. Create a requirements traceability matrix for review and approval by the customer.
- C. Perform a variance analysis on the design specification and report the results to the customer.
- D. Request that the customer create a baseline of the requirements in the contract specification.
Answer: A
Explanation:
Explanation
A requirements baseline is a set of approved requirements that serves as the basis for further development and validation. A requirements baseline approval form is a document that records the formal acceptance of the requirements baseline by the customer and other stakeholders. Creating a requirements baseline approval form for the customer to review and approve is the best action to take to establish an approved requirements baseline with the customer. The other actions are not sufficient or appropriate for this purpose. A requirements traceability matrix is a tool that links the requirements to their sources, objectives, and deliverables, but it does not record the approval of the requirements. Requesting that the customer create a baseline of the requirements in the contract specification is not a proactive or collaborative approach. Performing a variance analysis on the design specification and reporting the results to the customer is not relevant to establishing an approved requirements baseline. References: PMI-PBA
Examination Content Outline, page 13; PMI-PBA
Reference
List, page 1, BABOK
Guide v3, page 39.
NEW QUESTION # 77
The business analysts have concluded a requirements elicitation workshop. They now need to define rationale for each requirement.
Which of the following pairs of items would be important to include in the rationale?
- A. Stakeholder impact and design decisions
- B. Reasons and assumptions
- C. Product vision and operational relationships
- D. Functional relationships and work breakdown structure code
Answer: B
Explanation:
The rationale for each requirement is the justification or explanation of why the requirement is needed and how it supports the business objectives. It should include the reasons and assumptions behind the requirement, as well as any constraints or dependencies that affect it. The product vision and operational relationships are part of the business case, not the rationale. The stakeholder impact and design decisions are part of the analysis and solution evaluation, not the rationale. The functional relationships and work breakdown structure code are part of the solution scope and architecture, not the rationale. References: PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline, page 17; Business Analysis for Practitioners:
A Practice Guide, page 113.
NEW QUESTION # 78
......
PMI-PBA certification exam covers a wide range of topics related to business analysis, including requirements management, stakeholder engagement, elicitation and analysis, solution assessment and validation, and business analysis planning and monitoring. PMI-PBA exam is designed to test not only the candidate's knowledge of these topics but also their ability to apply this knowledge in a real-world project environment. PMI Professional in Business Analysis (PMI-PBA) certification is highly valued by employers and provides professionals with a competitive edge in the job market.
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