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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. An error appears while testing the IP Office VoiceMail database integration.
What are two Avaya resources you can access before escalating the problem to Avaya? (Choose two.)
A) Help button on Monitor
B) System Status Support tool
C) IP Office Knowledge Base Web Site
D) Log into support.avaya.com web site and check on the "InSite" field
E) Ethereal data traces
2. A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?
A) The UMS service is installed automatically.
B) The Windows account does not have permission.
C) The server platform does not meet the requirements.
D) The UMS licenses have not been loaded.
3. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and is not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?
A) IMAP
B) HTTP
C) POP3
D) MAPI
4. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323 supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?
A) QSIG-B
B) IP Office SCN
C) None
D) QSIG-A
E) H.450
5. A customer has opened up another location in London that will have four employees and wants to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. Which two solutions do you recommend for the London location? (Choose two.)
A) Install the IP500 with the VCM 32 and the 12 port Ethernet switch on a UPS, ground the IP500, upgrade the IP500 to the same version as the IP500 in New York City, install four digital phones, and verify the correct software version on the phones.
B) Install the IP500 with the VCM 32 on a UPS, a 12 port POE switch on a UPS, earth ground the IP500, match the IP Office version level with New York City, install four IP Phones, and verify the correct software version on the IP phones.
C) Install the IP500 with VCM 32, add a digital station module on the IP500, Put the IP500 and the DS module on a UPS, earth ground the IP500 and the digital station module, match the IP500 and DS module with the version level with New York City and install the four digital phones.
D) Install four digital phones and create a VPN connection between London and New York City for the digital phones to connect back to the digital station module in New York City.
Solutions:
Question # 1 Answer: B,D | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B,C |