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Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - Operational support and diagnostics
|
| Topic 2: Customer Requirements Analysis | - Business and technical requirements gathering
|
| Topic 3: Networking and Call Routing | - Voice networking configuration
|
| Topic 4: IP Office Hardware | - Hardware components and interfaces
|
| Topic 5: Applications and Messaging | - Communication applications deployment
|
| Topic 6: System Installation and Configuration | - Deployment and administration
|
| Topic 7: SME Solution Design | - Designing Avaya SME communication solutions
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)
- A. License for the secondary VoiceMail Pro Server
- B. Backup Server IP Address configured on IP Office
- C. Primary Server IP Address configured on the secondary server
- D. Secondary VoiceMail Pr Server installed on the network
Correct Answer: B,D 🗳️
Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us
- A. Office Video Softphone
- B. Office Softconsole
- C. Office Phone Manager Pro
- D. Office Voice Portal
Correct Answer: A 🗳️
On the IP Office SIP line, the customer has marked the Network Topology to "None" . The IP Office program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?
- A. SIP Calls will be routed by the IP office routing table.
- B. SIP Calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
- C. SIP Calls will be routed by the IP office NAT table.
- D. SIP Calls will be routed on LAN 2 because " Open Internet" is a direct connection to the internet.
Correct Answer: A 🗳️
A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.
- A. Enable CLI tracking
- B. Add the Client CLI information to the Incoming Call Route.
- C. Add the ClI information to the Account Code.
- D. Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
Correct Answer: C 🗳️
Which method will avoid corruption of the data on the SD card when removing the SD card?
- A. Use the Manager application to shutdown the card before removing the SD card.
- B. Use system Monitor to shutdown the card before removing the SD card.
- C. Pull out the card; special shutdown is not required.
- D. Dial the shutdown short code to shutdown the card before removing the SD card.
Correct Answer: A 🗳️
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