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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Platform | 10% | - Core platform configuration
|
| Analytics | 6% | - Reporting and KPIs
|
| Integrations | 6% | - System connectivity
|
| Data Setup | 36% | - Consumer Goods Cloud data model
|
| Visit Execution | 36% | - Automation and validation
|
| Visit Planning | 6% | - Territory and route management
|
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
Which three Survey invitations are displayed in the In-Store Survey task during a visit?
- A. Survey invitations associated with the Store Primary Contact
- B. All open Survey invitations
- C. All Survey invitations targeted to a contact or user
- D. Survey invitations associated with the Retail Store
- E. Survey invitations associated with the visit
Correct Answer: A,D,E 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
Which Three actions should a System Admin perform to set up a survey assessment task in the Consumer Goods Cloud?
- A. Generate survey invitations for the retail store ' Primary Contact '
- B. Create a Retail Store KPI record of ' Survey Type '
- C. Define Assessment Indicator Definition to capture within survey
- D. Define an Assessment Task Definition of type ' In-Store Survey '
- E. Create a Survey record using Salesforce survey application
Correct Answer: A,D,E 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
Which object is the promotion object associated to?
Reveal Solution Discussion 0Correct Answer:
Promotion Channel
Explanation:
The Promotion Channel object provides the association between a Promotion and the business entity or retail destination to which that promotion applies.
A Promotion record defines the commercial activity itself, including the offer or merchandising initiative.
Salesforce then uses related records to establish the context of that promotion. Promotion Products identify individual products included in the promotion, while Promotion Product Categories establish category-level participation. Promotion Channel determines where the promotion is applicable.
Salesforce allows administrators to associate a Promotion Channel with a Retail Store, Retail Store Group, or Account. The administrator opens the relevant Promotion and adds the required retail destination through the Promotion Channel related list. An optional In-Store Location can also be specified when the promotional activity applies to a particular physical location inside the outlet-for example, a checkout counter or endcap.
This separation provides a flexible many-to-many structure: one promotion can apply to multiple retail destinations, and a store can participate in multiple promotions. During Visit Execution, Salesforce can then identify the promotions applicable to the store and expose them through Promotion Check activities.
Study Guide Topics:Data Setup - > Promotion - > Promotion Channel - > Retail Store - > Retail Store Group -
> Account
Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine ' s field execution app. How can Alpine keep track of the inventory of the samples in the field?
- A. By creating delivery tasks for the distributors and monitor their on-hand inventory for the sample Product ' s Stock Keeping Unit (SKU)
- B. By creating a report for store locations to monitor the on-hand inventory
- C. By assigning the asset to a custom task type and make the distributors enter the delivered quality
- D. By creating delivery tasks for the distributors and track the shipping document status
Correct Answer: A 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
Which methodology does Salesforce Maps offer to facilitate the addition of geocoordinates for each retail store location by an admin?
- A. Under geolocation in setting, enable the ' automate geocoordinate mapping to retail store ' option.
- B. Click on the individual retail store marker and copy/paste the coordinates from the tooltip to the corresponding retail store longitude and latitude fields.
- C. Create a new map layer containing the desired retail store locations and execute the ' add geocodes ' mass action.
- D. Set up a batch job through Salesforce Maps automation to read an address field and add geocoordinates to selected fields.
Correct Answer: C 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
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