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HP HP2-B109 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Methodology and Customer Engagement | - Identifying customer needs and use cases - Competitive positioning and objection handling - Solution mapping and value selling |
| Topic 2: Personal Systems Hardware | - Commercial vs consumer device positioning - Notebook, desktop, and workstation product lines - Hardware security and manageability features |
| Topic 3: HP Solutions and Ecosystem | - HP services and subscription models - Security, manageability, and hybrid work solutions |
| Topic 4: HP Printing Portfolio | - Printer and MFP product families - Key differentiators of HP printing technology - Print solutions and services (managed print, security, workflows) |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
Which HP business notebook would you recommend for an executive who needs constant connectivity and enterprise features?
- A. HP 200 Notebook
- B. HP ElitePad 900
- C. HP EliteBook 1000
- D. HP Z1 Workstation
Correct Answer: C 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
Which HP capability allows users to safely send encrypted files to colleagues?
- A. HP Trust Circles
- B. HP Biosphere
- C. HP self-encrypted hard drives
- D. HP Web Jetadmin
Correct Answer: A 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
Which outcome can be achieved through proactive management of PCs and personal tablets?
- A. An increase in knowledge of user location
- B. An ability to share files
- C. A reduction in help-desk calls
- D. A reduction in failure rates
Correct Answer: C 🗳️
What could a customer use to limit color printing to specific groups of users or specific applications?
- A. HP Color Access Control
- B. HP Universal Print Driver
- C. HP Web Jetadmin
- D. 8" color touch screen
Correct Answer: A 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
What is the target market for the OfficeJet Pro X, in terms of number of users per device?
- A. 10-30 users
- B. 1-5 users
- C. 15-60 users
- D. 6-15 users
Correct Answer: D 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
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