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HP HP2-B117 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Imaging and Printing Portfolio Fundamentals | - HP imaging and printing product families
|
| Topic 2: Competitive Positioning and Sales Fundamentals | - HP competitive advantages
|
| Topic 3: HP Printing Solutions and Services | - Support services
|
| Topic 4: Customer Needs Analysis | - Solution recommendation
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
Which factors contribute to the low cost of printing with HP OfficeJet Pro products? (Select three.)
- A. Available high yield cartridges
- B. Expandable trays
- C. Lifetime print heads
- D. Wireless connectivity
- E. Require less energy to print
- F. Color touch screens
Correct Answer: D 🗳️
What are HP Care Pack services?
- A. Bundled genuine HP supplies sold contractually
- B. HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
- C. Bundled genuine HP supplies and maintenance kits provided to customers at specific service intervals
- D. Support packages that extend and enhance hardware and software service beyond the scope of the included warranty
Correct Answer: C 🗳️
What is the major difference between an HP MFP and an HP flow MFP?
- A. HP flow MFPs have more optional finishing devices, for a more versatile printing system.
- B. HP flow MFPs are designed to fit aesthetically into a modern office environment.
- C. HP flow MFPs are more energy efficient, for a greener office.
- D. HP flow MFPs are optimized to handle the demands of digital document workflows.
Correct Answer: C 🗳️
Which feature of an HP flow MFP is an important upgrade for workflow optimization?
- A. Single-pass, double-sided scanning
- B. Larger, eight-inch touchscreen color control panel
- C. HP Jetdirect network connectivity
- D. Increased monthly scan volume
Correct Answer: C 🗳️
How does the HP Universal Print Driver differ from traditional HP print drivers, such as the HP PCL 5 driver?
- A. The HP Universal Print Driver enables the customer to manage a single print driver to operate all HP printing devices in the fleet, while the traditional print driver requires the customer to manage separate print drivers for each device.
- B. The HP Universal Print Driver can send a print job to any HP printer in the fleet, but the traditional print driver can send a print job only to the model of printer for which it is designed.
- C. The HP Universal Print Driver can search the network for the printer that the user wants to install, but the traditional print driver can find a printer only if the user connects the printer via US
- D. The HP Universal Print Driver can send a print job to multiple printers at the same time, while traditional print drivers can send a print job to only one printer.
Correct Answer: B 🗳️
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