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HP Selling HP Printing Hardware 2017 Sample Questions:

1. How do LaserJets with Jetintelligence improve the customer experience?

A) all of the above
B) by providing fast first page out from ready and from sleep
C) by providing fast 2-sided printing up to full engine speed
D) by being more energy efficient

2. Which customer need creates an up-sell opportunity for enterprise-class devices, even if the monthly print volumes or number of users is not very high?

A) The customer is interested in digitizing paper through enhanced scanning or workflow solutions.
B) All of the above.
C) Security is a priority for the customer.
D) The customer is interested in solutions extensibility.
E) Customer is a strategic thinker who recognizes the value of long-term investment protection through FutureSmart (industry's only upgradeable firmware).

3. Which is a challenge faced in contractual partnerships?

A) less competitive pricing than transaction-based sales
B) declining hardware sales with decreasing margins
C) lack of customer loyalty or a predictive revenue stream
D) more time required to understand customer needs

Solutions: