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HP Selling HP Supplies 2019 Sample Questions:
1. Which statement describes the warranty on HP laser supplies?
A) HP LaserJet cartridges follow the warranty as per the label on the pack.
B) No warranty is applicable to HP laser supplies.
C) There is no end of warranty date on HP LaserJet cartridges.
D) HP offers a warranty that is defined by local legislation, which varies from 6 to 24 months.
2. What is a characteristic of Grace, a "lost customer"?
A) is likely to shop around for the lowest prices
B) sees value in HP products that reflect her needs
C) tends to be more loyal to one reseller
D) considers price as the decision criteria
3. To control the grey market, what does HP use to ensure that the cartridges work only with the printers from the same zone?
A) inspection
B) auditing
C) serialization
D) regionalization
Solutions:
Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: D |