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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Collaboration and Integration | |
| Topic 2: Implementation Strategies | |
| Topic 3: Reports and Dashboards | |
| Topic 4: Sales Productivity and Management | |
| Topic 5: Opportunity Management | |
| Topic 6: Industry Knowledge | |
| Topic 7: Account and Contact Management | |
| Topic 8: Data Management | |
| Topic 9: Sales Lifecycle Management |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Cloud Kicks wants to ensure that when an Opportunity is marked Closed Lost, a reason is always captured for reporting purposes. What should the consultant recommend?
- A. Manager verbal follow-up only
- B. A required field with a validation rule tied to the Closed Lost stage
- C. A Chatter post reminder
Correct Answer: B 🗳️
Each product engineer at Cloud Kicks supports a specific product line. There are five product lines. While sales reps sell all of the company's product lines, sales management wants the appropriate product engineer to be able to automatically view any new Opportunity for their particular product line with Read-Only rights. What should the consultant do to meet the requirement?
- A. Enable Default Opportunity Teams for the Opportunity.
- B. Enable Default Account Teams for each product line.
- C. Create criteria-based opportunity sharing rules for each product line.
Correct Answer: C 🗳️
Sales stages are shared between sales methodologies at Cloud Kicks. There are three product lines with unique sales methodologies. A few sales stages overlap between the three product lines. What should the consultant do?
- A. Create three account teams.
- B. Create three sales processes.
- C. Create three opportunity stages.
Correct Answer: B 🗳️
Cloud Kicks' reps need to log calls, send emails, and see next-step suggestions all from a single, streamlined workspace optimized for high-velocity inside sales. What should the consultant recommend?
- A. Standard Opportunity page layout
- B. Sales Cloud Einstein High Velocity Sales (Sales Engagement)
- C. Salesforce Classic Console
Correct Answer: B 🗳️
A Cloud Kicks admin needs to understand which Sales Cloud features are underutilized and get recommendations for improving org health and adoption. What should the consultant recommend?
- A. Login History report
- B. Salesforce Optimizer
- C. Setup Audit Trail
Correct Answer: B 🗳️
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