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Microsoft Dynamics 365 Fundamentals Dumps MB-910 Exam for Full Questions - Exam Study Guide
NEW QUESTION 33
A company plans to implement Dynamics 365 Field Service.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/inspections
NEW QUESTION 34
A company uses Dynamics 365 Project Operations. You use the Project Operations Team Member app. You need to correct a submitted time entry.
Which functionality should you use? To answer, drag the appropriate functionalities to the correct scenarios. Each functionality may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/project-operations/time/ui-behavior-time
NEW QUESTION 35
A company is considering implementing products and the product catalog in Dynamics 365 Sales.
Sales transactions can occur in multiple currencies. The company wants to manage exchange rates. You need to explain to the company how Dynamics 365 Sales handles currency.
Which two statements describe how Dynamics 365 Sales handles currency? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Exchange rates are automatically updated.
- B. By default, all available currencies can be used.
- C. Exchange rates need to be updated manually.
- D. By default, a base currency is available and other currencies can be added as needed.
Answer: C,D
Explanation:
Reference:
https://themscrmexpert.wordpress.com/2016/12/29/understanding-organizations-base-currency-in-dynamics- 365-crm/
NEW QUESTION 36
A company organizes and runs conferences and other events. The company is considering using Dynamics 365 Marketing.
The company wants to ensure that they can implement key marketing features without requiring any customizations.
Which three capabilities does Dynamics 365 Marketing support using out-of-the-box functionality? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Registration and attendance
- B. Sponsors and sponsorships
- C. Advertisers and print media and campaigns
- D. Session and speaker tracking
- E. Regulatory compliance
Answer: A,B,D
Explanation:
Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/manage-event-sponsorships
https://docs.microsoft.com/en-gb/dynamics365/marketing/event-management
https://docs.microsoft.com/en-gb/dynamics365/marketing/event-management
NEW QUESTION 37
You are a sales representative for a company that sells furniture. You collaborate with an engineering team and a design team to support customer proposals.
The latest versions of all proposals must be available to both teams. Team members must be able to edit the proposals in real time.
You need to attach a proposal to a customer record. Which mechanism should you use to attach the proposal?
- A. Documents tab
- B. Word template
- C. Timeline attachment
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/manage-sharepoint- documents-document-locations-in-dynamics-365-apps
NEW QUESTION 38
A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations.
You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer.
Which two features should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Resource skills
- B. Proficiency models
- C. Resource roles
- D. Service-level agreements
Answer: A,B
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/resource-management-skills-proficiency
NEW QUESTION 39
A company plans to implement Dynamics 365 Sales to manage sales pipelines.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-professional/customize-business-process-flows
NEW QUESTION 40
A company is using several Dynamics 365 applications. A customer sends an email about an issue they are having with a product during a company holiday.
The customer expects a response in 48 business hours in accordance with their service-level agreement (SLA).
You need to configure the system to ensure that the company meets SLA agreements.
Which products should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/set-up-holiday-schedule
https://docs.microsoft.com/en-us/dynamics365/common-scheduler/schedule-anything-with-universal-resource- scheduling
NEW QUESTION 41
A consulting firm uses Dynamics 365 Project Operations to manage the following types of work for clients:
Monthly bookkeeping services that take four hours
Yearly tax filings with variable hours that are based on a client's needs for one year Reimbursements for unplanned government filing fees You need to create opportunity rows.
Which type of service should you use for each type of work? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/basic-quote-lines#billing-types
NEW QUESTION 42
A company plans to implement Dynamics 365 Sales. Which two out-of-the-box features can you use to capture leads? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Dynamics 365 Commerce
- B. CSV files
- C. emails
- D. Dynamics 365 Customer Insights
Answer: B,C
Explanation:
Reference:
https://www.dyn365pros.com/2015/11/11/microsoft-dynamics-crm-4-simple-steps-for-importing-leads-and- contacts/
NEW QUESTION 43
All employees at a company use Office 365. You are setting up Dynamics 365 Sales for the company. Only some employees will have licenses for Dynamics 365 Sales.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 44
A company uses Dynamics 365 Field Service. The company manufactures and sells medical equipment to hospitals. The company also manufactures parts for all equipment they sell.
You need to ensure that you can track equipment inspections, maintenance, and repairs. You must also be able to provide a replacement for faulty equipment that cannot be repaired on site.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/configure-set-up-customer-assets
https://docs.microsoft.com/en-us/dynamics365/field-service/process-return
NEW QUESTION 45
A company uses Dynamics 365 Sales.
You need to create a forecast in Dynamics 365 Sales so that the sales director will be able to predict upcoming sales revenue.
Which standard record type is used to create the forecast?
- A. Quote
- B. Account
- C. Opportunity
- D. Lead
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/configure-forecast
NEW QUESTION 46
You work as a technician and receive your work assignments by using cases in Dynamics 365 Sales.
You need to review the timeline for a case that you are managing. Which type of activity appears in the case timeline?
- A. Task
- B. Project task
- C. Entitlement
- D. Work order
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-create-a- case
NEW QUESTION 47
A company has implemented Dynamics 365 Marketing.
You need to implement apps to meet the company's business requirements.
Which app should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/overview
https://docs.microsoft.com/en-gb/dynamics365/marketing/linkedin-lead-gen-integration
NEW QUESTION 48
You are evaluating Dynamics 365 Sales as a potential replacement for your company's existing sales system. What is a lead? To answer, select the appropriate option in the answer area.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-professional/manage-leads-sales-professional
NEW QUESTION 49
A customer plans to use knowledge articles to share information as cases are resolved.
For each of the following statement, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-knowledge- article
NEW QUESTION 50
A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses. Which solution should you use?
- A. Power Automate
- B. Microsoft Forms Pro
- C. Power BI
- D. Management Reporter
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/introduction-sales-template-apps
NEW QUESTION 51
A company is implementing Dynamics 365 Customer Service.
The company wants to enable chat and SMS channels for customers. The company also wants to implement knowledge articles to support resolution of common issues.
You need to recommend which apps the company should implement.
Which app should you recommend? To answer, drag the appropriate apps to the correct features. Each app may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/channels
NEW QUESTION 52
A manufacturing company plans to implement Dynamics 365 Field Service.
You need to determine which features are needed to meet the company's requirements.
Which features should you implement? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/overview
NEW QUESTION 53
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