
CSA Free Certification Exam Material from Prep4pass with 149 Questions
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NEW QUESTION 35
What are the four knowledge workflows available in the ServiceNow base instance?
- A. Approval publish: Request approval from a manager of the knowledge base before moving the article it the publish state
- B. Instant Retire: Immediately retires a published article without requiring an approval
- C. Instant Publish: Immediately publishes a draft article without requiring an approval
- D. Retire Knowledge: Moves a knowledge article to the retired state.
Answer: A
NEW QUESTION 36
Which plugin allows users to install multiple applications, application-customizations. or plugins at once?
- A. Multiple Integration and Process Delivery (MIPD) SpokeBatch Install
- B. Quick Integration and Multiple Delivery (QIMD) SpokeBatch Install
- C. Continuous Integration and Continuous Delivery (CICD) SpokeBatch Install
- D. Application Integration and Plugin Delivery (A1PD) SpokeBatch Install
Answer: C
NEW QUESTION 37
When working on a form, what is the difference between Insert and Update operations?
- A. Insert saves changes and remains on the form, Update saves changes and exits the form
- B. Insert saves changes and exits the form, Update saves changes and remains on the form
- C. Insert creates a new record and Update saves changes, both exit the form
- D. Insert creates a new record and Update saves changes, both remain on the form
Answer: C
NEW QUESTION 38
Access Control rules may be defined with which of the following permission requirements? (Choose three.)
- A. Scripts
- B. User Criteria
- C. Conditional Expressions
- D. Assignment Rules
- E. Groups
- F. Roles
Answer: A,C,F
Explanation:
Explanation/Reference:
NEW QUESTION 39
Knowledge articles within a knowledge base are grouped by category.
- A. True
- B. False
Answer: A
NEW QUESTION 40
Tables are made up of which of the following?
- A. fields
- B. lists
- C. forms.
- D. records
Answer: A,D
NEW QUESTION 41
When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?
- A. Anti-signals
- B. Stability signals
- C. Long-term signals
- D. Non-signals
Answer: A
NEW QUESTION 42
What is a sys_id?
- A. Unique 64-character identifier that is assigned to every record
- B. A server-side Business Rule
- C. Unique 32-character identifier that is assigned to every record
- D. A client-side Business Rule
Answer: C
NEW QUESTION 43
Which of the following statement describes the purpose of an Order Guide?
- A. Order Guides restrict the number of items in an order to only one item per request
- B. Order Guide provide the ability to order multiple, related items as one request
- C. Order Guides take the user directly to the checkout without prompting for information
- D. Order Guide provide a list of guidelines for Administrators on how to set up item variables
Answer: B
NEW QUESTION 44
What are the 6 methods available for user authentication?
- A. OAuth 2.0: The user name and password of OAuth identity provider, which has a matching user account in the database.
- B. LDAP: The user name and password are accessed via LDAP in the corporate directory, which has a matching user account in the database.
- C. SAML 2.0: The user name and password configured in a SAML identity provider account, which has a matching user account in the database.
- D. Digest Token: An encrypted digest of the user name and password in the user record.
- E. Local Database: The user name and password in their user record in the instance database.
- F. Multifactor: The user name and password in the database and passcode sent to the user's mobile device that has Google Authenticator installed
Answer: A,B,C,D,E,F
NEW QUESTION 45
UI Policy can make fields read-only, mandatory, or hidden.
- A. True
- B. False
Answer: A
NEW QUESTION 46
Data Policy can enforce mandatory data on import.
- A. True
- B. False
Answer: A
NEW QUESTION 47
Which one of the following statements is true about Column Context Menus?
- A. It displays actions related to viewing and filtering the entire list
- B. It displays actions related to filtering options, assigning tags, and search
- C. It displays actions such as view form, view related task, and add relationship
- D. It displays actions such as creating quick reports, configuring the list, and exporting data
Answer: D
Explanation:
Explanation
NEW QUESTION 48
Configuration will not affect what others see on their forms.
- A. False
- B. True
Answer: A
NEW QUESTION 49
Business Rules are used to enforce mandatory data on a form.
- A. False
- B. True
Answer: A
NEW QUESTION 50
What is a schema map?
- A. A schema map graphically displays the Configuration Items that support a business service
- B. A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items
- C. A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema
- D. A schema map graphically organizes the visual task boards for the CMDB
Answer: C
NEW QUESTION 51
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